Use cases · Business operations
Agents on finance, support and HR — inside the lines.
Refunds, onboarding, ticket resolution, data pulls — the work agents are great at is also where the money and the personal data live. TapPass puts your limits, approvals and redaction on every action.
agent actions · live
09:41oksupport · reply ticket #4821
09:44holdbilling · refund €8,200
09:52holdhr · export 1,240 records
10:03okbilling · refund €120
over-limit & PII held · on the record
The risk
A refund of €120 is fine. A refund of €8,200 needs a person.
The difference between a helpful agent and an expensive one is a limit that actually fires — and a record you can hand your auditor. TapPass is both.
How it’s governed
Helpful, not expensive.
Limits & approvals
Refunds, payments and spend over your threshold are held for finance — every time.
PII redaction & DPO sign-off
Personal data is redacted in transit; bulk exports wait for a DPO.
On the record
Every decision is queryable evidence for finance, compliance and your auditors.
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